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If you are unhappy for any other reason
with your order, or change your mind,
and notify us within 7 working days
of delivery, we will exchange or refund
any unused items. All we ask is that
the goods are returned to us, as sold,
with the original sales receipt within
28 days of delivery. Collection of the
goods will occur via our nominated carrier.
In certain circumstances we may charge
for the cost of this service. Refunds
will be paid within 30 days of receipt
of the returned order.
To return items please call our sales
team on 01753 530676 and they will
arrange for the collection of unwanted
goods. Alternatively you can return
unwanted goods to any SHS / Renaissance
Bathrooms store. Please take your
sales receipt with you and let a member
of sales staff know you ordered the
goods on-line and they will process
your refund immediately.
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